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Reminder that wipes and paper towels can cause costly clogs

Due to the toilet paper shortage, many people are purchasing baby wipes and paper towels as substitutes.  Remember, please do not flush these items down your toilets.  These items may clog your sewer lateral and our pumps which can lead to costly repairs by the homeowners and the District.

Response to Covid-19

As an essential services provider, Rio Alto Water District will remain open during the Covid-19 outbreak.  For the safety of our employees and our customers, we will be locking the front door to our lobby.  Payments can be dropped through the mail slot in the door and we will be available by phone.  In response to current economic hardships, Rio Alto Water District will be suspending delinquent charges and lock offs for non-payment until further notice.  Stay safe, maintain social distancing, and we will all get through this together!